From Sapiens: We want to inform you about the upcoming maintenance activity scheduled for the Azure Stingray Production (Production) environment servers.
Maintenance Date and Time: Timing – Start Time : 01-25-2026 01:00 AM EST. End Time : 01-25-2026 10:00 AM EST.
During the maintenance window, there might be a temporary disruption in the availability of services hosted on the Production environment servers.
Confirmation Email: Upon the successful completion of the patching process, the Stingray SCS team will be sending a confirmation email. Kindly await this confirmation before proceeding with any application functionality checks.
We greatly appreciate your understanding and cooperation during this maintenance period. Please do not hesitate to reach out to me if you have concerns or questions .
Thank you for your attention to this matter.
Posted Jan 20, 2026 - 13:39 EST
This scheduled maintenance affects: Stingray (Agent Portal, Scheduled Tasks).