All Systems Operational

Uptime over the past 90 days. View historical uptime.
Stingray Operational
Agent Portal Operational
Scheduled Tasks Operational
Test Server (UAT) Operational
Phone System Operational
Virtual Call Center Operational
8x8 Servers Operational
Network Services Operational
Internet Access - Plantation Operational
Internet Access - Miami Lakes Operational
Intranet - Plantation Operational
Intranet - Miami Lakes Operational
Virtual Private Network (VPN) Operational
Internal Services Operational
ImageRight Server Operational
Corporate Website Operational
File Server (R drive) Operational
TeamUp Service Operational
Email Operational
Automation Tasks Operational
Azure Virtual Desktop Operational
Domain Authentication Operational
Responsive Software Operational
Quoting Service Operational
Rating Service Operational
Task Automator Operational
Geppetto Automation Operational
Authentication Service Operational
8x8 Service Operational
MSGraph Service Operational
CCC Service Operational
Responsive Portal Operational
Stingray Service Operational
TP Rater Service Operational
Verisk Service Operational
Majesco Operational
Agent Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 29, 2026

No incidents reported today.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

ISO Claim search login issue
Resolved - This incident has been resolved.
Sep 24, 09:05 EDT
Update - We are continuing to investigate this issue.
Sep 24, 08:48 EDT
Investigating - ClaimSearch is currently experiencing issues, causing this error message to appear at login. Their developers are aware and actively working on a resolution.
Sep 24, 08:48 EDT

Sep 23, 2026

Stingray - Production Upload
Completed - The scheduled maintenance has been completed.
Sep 23, 21:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:15 EDT
Scheduled - The Stingray system will be undergoing a scheduled upload.

Please be aware that you may lose connection to the Stingray system during the upload process.

If you experience any issues while the process is ongoing, please wait until the upload has been completed and try again.
Sep 23, 16:17 EDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

September - Azure Stoneriver/Stingray Prod Environment Patching Activity
Completed - The scheduled maintenance has been completed.
Sep 20, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 01:00 EDT
Scheduled - From Sapiens:
We want to inform you about the upcoming maintenance activity scheduled for the Azure Stingray Production environment servers.
Maintenance Date and Time:
Timing – Start Time : 09-20-2026 01:00 AM EST.
End Time : 09-20-2026 10:00 AM EST.
During the maintenance window, there might be a temporary disruption in the availability of services hosted on the Production environment servers.
Confirmation Email:
Upon the successful completion of the patching process, the Stingray SCS team will be sending a confirmation email. Kindly await this confirmation before proceeding with any application functionality checks.
We greatly appreciate your understanding and cooperation during this maintenance period. Please do not hesitate to reach out to me if you have concerns or questions .
Thank you for your attention to this matter.
Sep 17, 08:10 EDT

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Stingray - Production Upload
Completed - The scheduled maintenance has been completed.
Sep 16, 21:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:15 EDT
Scheduled - The Stingray system will be undergoing a scheduled upload.

Please be aware that you may lose connection to the Stingray system during the upload process.

If you experience any issues while the process is ongoing, please wait until the upload has been completed and try again.
Sep 16, 10:21 EDT

Sep 15, 2026

No incidents reported.

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