All Systems Operational

Uptime over the past 90 days. View historical uptime.
Stingray Operational
90 days ago
100.0 % uptime
Today
Agent Portal Operational
90 days ago
100.0 % uptime
Today
Scheduled Tasks Operational
90 days ago
100.0 % uptime
Today
Test Server (UAT) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Virtual Call Center Operational
90 days ago
100.0 % uptime
Today
8x8 Servers Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
90 days ago
100.0 % uptime
Today
Internet Access - Plantation Operational
90 days ago
100.0 % uptime
Today
Internet Access - Miami Lakes Operational
90 days ago
100.0 % uptime
Today
Intranet - Plantation Operational
90 days ago
100.0 % uptime
Today
Intranet - Miami Lakes Operational
90 days ago
100.0 % uptime
Today
Virtual Private Network (VPN) Operational
90 days ago
100.0 % uptime
Today
Internal Services Operational
90 days ago
99.99 % uptime
Today
ImageRight Server Operational
90 days ago
99.97 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
File Server (R drive) Operational
90 days ago
100.0 % uptime
Today
TeamUp Service Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Automation Tasks Operational
90 days ago
100.0 % uptime
Today
Azure Virtual Desktop Operational
90 days ago
100.0 % uptime
Today
Domain Authentication Operational
90 days ago
100.0 % uptime
Today
Responsive Software Operational
90 days ago
100.0 % uptime
Today
Quoting Service Operational
90 days ago
100.0 % uptime
Today
Rating Service Operational
90 days ago
100.0 % uptime
Today
Task Automator Operational
90 days ago
100.0 % uptime
Today
Geppetto Automation Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
8x8 Service Operational
90 days ago
100.0 % uptime
Today
MSGraph Service Operational
90 days ago
100.0 % uptime
Today
CCC Service Operational
90 days ago
100.0 % uptime
Today
Responsive Portal Operational
90 days ago
100.0 % uptime
Today
Stingray Service Operational
90 days ago
100.0 % uptime
Today
TP Rater Service Operational
90 days ago
100.0 % uptime
Today
Verisk Service Operational
90 days ago
100.0 % uptime
Today
Majesco Operational
90 days ago
100.0 % uptime
Today
Agent Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

IT Firewall Maintenance
Update - The scheduled maintenance has been completed.
Aug 3, 22:01 EDT
Completed - The scheduled maintenance has been completed.
Aug 3, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 20:00 EDT
Scheduled - Team,

The Infrastructure team will perform routine maintenance and updates to our firewall infrastructure during the scheduled maintenance window.

During this time, you may experience limited or intermittent access to company systems and services, including, but not limited to:

VPN Access
Microsoft 365 Services (Outlook, Teams, OneDrive, etc.)
Azure Virtual Desktop (AVD)
ImageRight
User Authentication and Login Services

We recommend saving your work and logging off any critical systems before the start of the maintenance window.

We appreciate your patience and understanding as we perform these updates to maintain the security, stability, and performance of our environment.

Thank you,

Infrastructure Team
Jul 29, 13:52 EDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Activity Reports Experiencing Delays
Resolved - This incident has been resolved.
Jul 31, 11:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 09:35 EDT
Investigating - We are currently investigating this issue.
Jul 31, 08:25 EDT

Jul 30, 2026

Stingray - Production Upload
Completed - The scheduled maintenance has been completed.
Jul 30, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 20:00 EDT
Scheduled - The Stingray system will be undergoing a scheduled upload.

Please be aware that you may lose connection to the Stingray system during the upload process.

If you experience any issues while the process is ongoing, please wait until the upload has been completed and try again.
Jul 30, 15:02 EDT

Jul 29, 2026

Stingray - Production Upload
Completed - The scheduled maintenance has been completed.
Jul 29, 21:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:15 EDT
Scheduled - The Stingray system will be undergoing a scheduled upload.

Please be aware that you may lose connection to the Stingray system during the upload process.

If you experience any issues while the process is ongoing, please wait until the upload has been completed and try again.
Jul 29, 15:11 EDT

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Stingray - Production Upload
Completed - The scheduled maintenance has been completed.
Jul 27, 21:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:15 EDT
Scheduled - The Stingray system will be undergoing a scheduled upload.

Please be aware that you may lose connection to the Stingray system during the upload process.

If you experience any issues while the process is ongoing, please wait until the upload has been completed and try again.
Jul 27, 13:57 EDT

Jul 26, 2026

July-Azure Stoneriver/Stingray Prod Environment Patching Activity
Completed - The scheduled maintenance has been completed.
Jul 26, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 01:00 EDT
Scheduled - From Sapiens:
We want to inform you about the upcoming maintenance activity scheduled for the Azure Stingray Production environment servers.

Maintenance Date and Time:
Timing – Start Time : 07-26-2026 01:00 AM EST.
End Time : 07-26-2026 10:00 AM EST.

During the maintenance window, there might be a temporary disruption in the availability of services hosted on the Production environment servers.

Confirmation Email:
Upon the successful completion of the patching process, the Stingray SCS team will be sending a confirmation email. Kindly await this confirmation before proceeding with any application functionality checks.

We greatly appreciate your understanding and cooperation during this maintenance period. Please do not hesitate to reach out to me if you have concerns or questions .

Thank you for your attention to this matter.
Jul 22, 08:28 EDT

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

IT Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 20:38 EDT
Verifying - Verification is currently underway for the maintenance items.
Jul 23, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 EDT
Scheduled - Team,
The Infrastructure Team will be conducting routine firewall testing during an upcoming maintenance window.
During this time, access to various systems and services may be limited or temporarily unavailable, including but not limited to:

• VPN
• Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive, etc.)
• Azure Virtual Desktop (AVD)
• ImageRight

We appreciate your patience and understanding as we perform these tests to ensure the continued reliability and security of our network infrastructure.

Thank you,
Infrastructure Team
Jul 22, 08:28 EDT

Jul 22, 2026

No incidents reported.

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