Issue with saving files into ImageRight

Incident Report for Responsive Auto

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 20:51 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 29, 2025 - 20:45 EDT

Investigating

People are reporting an issue while saving files into ImageRight, whether dragging and dropping or attaching from the dropdown. The error message: " The import of the item failed. You need to manually re-import this item into ImageRight".
Posted Oct 29, 2025 - 17:03 EDT
This incident affected: Internal Services (ImageRight Server).